Privacy Policy

1.Information We Collect

Information you provide

When you complete a form, request a strategy call, or contact us, we may collect your name, phone or WhatsApp number, email address, clinic or business name, your specialty or industry, and any details you choose to share in your message.

Information collected automatically

When you visit the Site, we may automatically collect device and usage data such as your IP address, browser type, device type, pages viewed, referring links, and how you interact with the Site, using cookies and similar technologies (see Section 4).

2.How We Use Your Information

• Respond to your enquiries and schedule strategy calls
• Provide, manage and improve our services
• Send relevant updates, follow-ups and marketing communications, where permitted
• Measure and optimise our advertising and website performance
• Maintain the security of our Site and prevent fraud or misuse
• Comply with our legal and regulatory obligations

3.Consent & Legal Basis

We process your personal data based on your consent (which you may withdraw at any time), to provide a service you have requested, to pursue our legitimate business interests, and to comply with applicable law, including India's Digital Personal Data Protection Act, 2023.

4.Cookies & Tracking Technologies

Our Site uses cookies and similar technologies, including analytics and advertising tools such as Google Analytics, Google Ads, and the Meta (Facebook and Instagram) Pixel, to understand how the Site is used and to measure and improve our advertising. These tools may set cookies and collect information about your interactions with our Site and ads.

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect how the Site functions.

5.How We Share Your Information

We do not sell your personal data. We may share it with:

• Service providers who help us operate our business — such as customer-relationship management, hosting, email and messaging, scheduling, analytics and advertising platforms — under appropriate confidentiality obligations;
• Advertising and analytics partners (for example, Meta and Google) for measurement and remarketing;
• Authorities or third parties where required by law, or to establish, exercise or defend our legal rights;
• A successor entity in the event of a merger, acquisition, reorganisation or sale of assets.

6.Communications & Marketing

If you provide your contact details, we may contact you by phone, WhatsApp, SMS or email in connection with your enquiry and our services. You can opt out of marketing communications at any time by replying “STOP”, using an unsubscribe link where provided, or contacting us using the details below. We may still send you essential service-related messages.

7.Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes described in this Policy, to comply with our legal obligations, resolve disputes and enforce our agreements. When no longer required, your data is deleted or anonymised.

8.Data Security

We use reasonable technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9.Your Rights

Subject to applicable law, including India's Digital Personal Data Protection Act, 2023, you may have the right to:

• Access the personal data we hold about you;
• Request correction or updating of inaccurate or incomplete data;
• Request deletion of your personal data;
• Withdraw your consent at any time;
• Raise a grievance regarding how your data is handled.

To exercise any of these rights, contact us using the details in Section 13. We may need to verify your identity before acting on your request.

10.Third-Party Links

Our Site and communications may contain links to third-party websites or platforms that we do not control. We are not responsible for their content or privacy practices, and we encourage you to review their privacy policies.

11.Children's Privacy

Our Site and services are intended for businesses and individuals aged 18 and above. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will take steps to delete it.

12.Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top reflects the most recent revision. Your continued use of the Site after any changes constitutes acceptance of the updated Policy.

13.Contact & Grievances

If you have questions, requests or complaints about this Policy or your personal data, please contact us: